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PowerMate Support [   ]
iMic Support [   ]
iMate Support [+]
GPort Support [   ]

 

iMate Support

FREQUENTLY ASKED IMATE QUESTIONS
1. Do I need software for the iMate?
2. Is the iMate OS X compatible?
3. Is the iMate compatible with my device?
4. I have an ADB device I was using on a Mac. Can I connect it to my PC? Your site says the iMate is PC compatible.
5. I am trying to use a hardware device called a software protection "dongle" with my iMac. I connected it through the iMate and my software still says it can not find the dongle.

TELL ME MORE ABOUT IT
1. How many ADB devices can be connected to an iMate?
2. Can the USB connector on the iMate adapter be hot swapped? How about ADB devices?
3. What are the system requirements?
4. Are there any other special notes regarding my device? http://www.griffintechnology.com/imate/imate_special.html
5. What about my specific dongle? http://www.griffintechnology.com/imate/imate_dongles.html
6. Can the iMate support multiple devices? Can I connect more than one iMate?
7. Can the USB connector on the iMate adapter be hot swapped? How about ADB devices?
8. Can I use the iMate on an older Mac with a USB PCI card?

I’VE GOT PROBLEMS!
1. The iMate doesn’t seem to be working. How can I check it?
2. I have an Apple Design Keyboard connected to my new Mac through an iMate and cannot start up with extensions off (shift key) or boot from a CD (C key)?
3. There is a red X through the iMate icon when I start up my computer. The iMate is definitely connected.
4. When I connect the iMate I get the message "Device unknown ... not enough power".
5. I’ve connected my device to my PC and loaded the driver, but I can’t get it to work correctly.

 

 


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