Support

You have questions – we have answers. The quickest way to these answers is here in these product support pages. Look closely and your mystery will be solved in no time.

Here are the steps to take to answer your questions about your Griffin Product.

1 Make sure you have the latest software drivers (PowerMate, iMate and g/g4Port). You can check for the latest version in Software. If you do install new software, don’t forget to glance through any new Read-Me file. It’s the best place for Griffin to tell you what’s new and improved.

2 Select your Griffin product on the left side of this web page and read through our most commonly asked questions about your particular product. When you see a question that relates to your question, click on it and read through our solution. Look carefully – most of the time your solution is right there in front of you.

3 If you question is still not resolved, please contact our tech support directly by e-mailing us at support@griffintechnology.com.